Hi Diane,
Thank you for your wonderful review of the Classic XL Bath Bundle! We're thrilled to hear that you love the size and softness of the towels and that they surpass your expectations in absorbency. Your satisfaction is our priority!
If you have any more feedback or need assistance, feel free to reach out. Enjoy the luxury of your new towels!
Hi,
Thank you so much for your wonderful review of the Classic XL Bath Bundle! We're thrilled to hear you love the lightweight feel and soft, quick-drying cotton quality. It’s great to know our towels are making a positive difference in your daily routine!
We truly appreciate your feedback. If you have any other thoughts or questions, feel free to reach out. Enjoy your lovely new towels!
“I placed my order and spent the $45 for 2-3 day expedited shipping expecting to have it before I left to go out of country. Order didn't show up on time, and I was told there is processing time that doesn't count towards the shipping time. I looked at the tracking and from the time the label was created to the time I received it was 5 days. Should have just paid for the regular shipping of around $7 as I was not refunded the expedited shipping.”
Hi,
Thank you for sharing your experience. We sincerely apologize for the disappointment regarding the shipping timing. We understand how important it is to receive orders on time, especially when making travel plans.
We appreciate your feedback about the expedited shipping process, and we'll certainly take it into consideration as we work to improve our services. We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you for sharing your experience with the Classic XL Bath Bundle. We're sorry to hear that the hand towels didn’t hold up as expected after the first wash. We take feedback like yours seriously and will make sure to address this with our team. Kindly respond to the email that we sent you.
“Bought these because of the hype. Absorbent, dries fast, and takes up less space. I’ve washed these three times and I don’t find these super absorbent. They feel a bit rough but perhaps both of these issues will get better with time. (I hope). They do take up less space and they do seem to dry faster than our old towels and they are quite large! But, they are not living up to all the hype, at least for me. They are expensive for “just okay”. I will be giving another well known Turkish Towel company a chance as well.”
Thank you for sharing your experience. We’re glad to hear you appreciate the towel’s compact size, quick-drying nature, and generous dimensions. However, we’re sorry to hear they haven’t fully met your expectations, especially in terms of softness and absorbency. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
“I was a little skeptical about these towels but decided to take a chance. Im glad I did! These are great. They are absorbent but not bulky. They are also very nice looking!!”
Thank you so much for taking the time to rate our Classic XL Bath Bundle 4 Pack - Sage with 5 stars. We truly appreciate your kind words and for giving our towels a chance even when you initially had doubts. We're thrilled to hear that they have exceeded your expectations.
It's wonderful to know that you find our towels absorbent without being bulky, and that you appreciate their aesthetic appeal as well. We take pride in providing both functionality and style in our products.
We also want to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we hope to keep delighting you with our range of high-quality products.
Thank you once again, and please don't hesitate to reach out if you have any further feedback or requests. We're here to assist you.
We are thrilled to hear that you love them and find them not only nice-looking but also highly functional in your bathroom. Your feedback about the great quality and color is greatly appreciated.
We value your loyalty as our customer and we are grateful for your continued support. We're here to provide you with exceptional products and service, so please don't hesitate to reach out if you have any questions or additional feedback.
Once again, thank you for being a loyal customer of our brand!
“I was very impressed with these towels. And so was the local fire dept. I fell and they used the towel as a lift aid to get me back on my feet. They held up great!”
Dear Mary,Thank you so much for giving our Classic XL Bath Bundle 4 Pack - Sage a 4-star rating! We truly appreciate your feedback and are happy to hear that you were impressed with these towels.
It's amazing to hear how the local fire department used one of our towels as a lift aid to help you get back on your feet after a fall. We're glad that our towels held up well during such a crucial moment.
Your support means a lot to us, and we hope to continue providing you with exceptional products in the future.
