Hi Jennifer,
Thank you for sharing your thoughts on the Classic Stripe Hooded Poncho. We appreciate your feedback regarding the texture. We're committed to providing comfortable products, and we're sorry to hear that the material didn't meet your expectations. We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
Hi Monta,
Thank you for your feedback on the Classic Stripe Hooded Poncho. We appreciate you taking the time to share your thoughts, even if you haven't had the chance to use it yet.
If you have any questions or need assistance once you do use it, please don't hesitate to reach out. We’re here to help!
Thanks again for your support!
“It is heavy. I live in South Florida. I thought I would use it all the time, but it has too much weight for me. My daughter bought some beach towels for Christmas. They are so lightweight and soft. I guess I didn't realize the cover up would be different.”
Hi,
Thank you for taking the time to share your experience with the Classic Stripe Hooded Poncho. We understand that the weight may not be ideal for the warm South Florida climate, especially when you were expecting something lighter like beach towels.
We appreciate your honest feedback. We would like to discuss further with you. Kindly respond to the email that we sent you.
