Hi Monta,
Thank you for your feedback on the Classic Stripe Hooded Poncho. We appreciate you taking the time to share your thoughts, even if you haven't had the chance to use it yet.
If you have any questions or need assistance once you do use it, please don't hesitate to reach out. We’re here to help!
Thanks again for your support!
“It is heavy. I live in South Florida. I thought I would use it all the time, but it has too much weight for me. My daughter bought some beach towels for Christmas. They are so lightweight and soft. I guess I didn't realize the cover up would be different.”
Hi,
Thank you for taking the time to share your experience with the Classic Stripe Hooded Poncho. We understand that the weight may not be ideal for the warm South Florida climate, especially when you were expecting something lighter like beach towels.
We appreciate your honest feedback. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi,
Thank you for your wonderful review of the Classic Stripe Hooded Poncho in Black! We're thrilled to hear that it made such a great gift and that she loved it.
If you have any more feedback or stories to share, we’d love to hear from you! Happy gifting!
“Sand Cloud is an amazing company. I had issues with shipping and they jumped thru hoops to get my order to me. The product is awesome in cold weather going back and forth to my hot tub!”
Hi Rick,
Thank you for your wonderful review of the Classic Stripe Hooded Poncho! We're thrilled to hear that you had a positive experience with our customer service and that the poncho is serving you well during your hot tub visits.
We truly appreciate your support and feedback. If you have any further comments or need assistance, feel free to reach out anytime! Enjoy your time in the hot tub!
Hi Tara,
Thank you for your wonderful review! We're thrilled to hear how much you love the Classic Stripe Hooded Poncho, especially the added comfort of the hood and pockets. It's great to know you found a cozy use for it after showering! We hope your son enjoys his as much as you do.
If you have any more thoughts to share, we’d love to hear from you. Stay warm and comfy!
Hi Amy,
Thanks for your review! We're excited to hear about your upcoming Hawaiian vacation and can’t wait for you to try the Classic Stripe Hooded Poncho. It's perfect for a getaway!
If you have any thoughts after your trip or need assistance, don’t hesitate to reach out. Enjoy your vacation!
Hi Penny,
Thank you for your fantastic review! We're thrilled to hear that the Classic Stripe Hooded Poncho is a hit for your grandson. It sounds like the perfect companion for all his beach activities. If you have any questions or need further assistance, feel free to reach out anytime!