“My package was delivered taped and still slit halfway open with half of my order and my Del Mar Bundle completely missing. I immediately emailed pictures and videos of my delivery to sand cloud as their website instructed before I even brought the package inside 4 days ago and they have yet to make an attempt to contact me. It was part of a wedding gift and now I'm out almost $200 and still don't have a gift for their wedding.”
Hello Heather! We are truly sorry to hear about the issue with your package and the inconvenience it has caused. We have sent you an email, so that we can rectify this situation.
“My ordering experience was easy, arrived very quickly and they are just as wonderful as depicted on Shark Tank and GMA. This is a great bundle because they are basically pretty neutral. I’m happy!”
Thank you so much for your 5-star rating of Del Mar Bundle, Cynthia! We are so glad to hear that you are pleased with the quality and speed of our delivery. We strive to provide the best service possible, and your feedback is invaluable in helping us reach that goal. Thank you for taking the time to share your experience with us! We're incredibly happy!
“I bought this for our son who boats in Illinois. He came to Florida for a visit with his family and we used our Sand Cloud towels. We went to the beach all day and didn’t bring a grain of sand home with us! They loved the lightweight feel (instead of carrying heavy big towels with us that are hard to put in a beach bag). So they’ll have their own set now!”
Thank you so much Audrey for your amazing 5 star rating of Del Mar Bundle. We are delighted to know that our product was able to match your travel needs and exceed your expectations! It is wonderful to hear that you found our lightweight towels, with their sand-resistant properties, to be incredibly useful. We truly appreciate that you have continued to be a part of the Sand Cloud family, and we are honored to provide you with quality items for all your travels. Thank you again for your loyalty and the confidence you have placed in us.
Hello Michele! We are excited to hear that you are happy with your purchase:) We understand that you love the items you purchased, and we hope you have a great time using them! We highly appreciate the support you offer for our mission of marine conservation:)
“Omg buy these now. They are amazing. No sand. Not one bit of sand. 8 day Hawaii vacation. Dries super fast. No damp smell. Super soft and warm for chilly pool evenings. And they are so pretty.”
Hello Melissa! We are really glad that you love them and that they meet most of your expectations. Your kind words motivate us to continue to provide the highest quality products for our customers. Thank you again, Melissa!
