“It was so easy to order and it came so fast! They emailed all along the way. They are large and look like they will "dry easily and not hold sand on them like regular towels. My daughter found them online and they are for Christmas 2023 so we won't know for sure but they are just beautiful and so high quality that I am sure they will be what they say at the beach!
AND THIS COMPANY is AMAZING with the order process - as good and fast as getting from Amazon. SO NOW WE KNOW that we won't have to wait for anything we order from "Sand Cloud" THANK YOU!!”
Thank you so much, Anna, for your five star rating of the Del Mar Bundle! We truly appreciate your loyalty to our products and we're glad to hear that you love them. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much, Erin, for your 5 star rating of the Del Mar Bundle! Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
Thank you, Mary, for your generous 5-star rating of Del Mar Bundles! Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
“This product came to me damaged. All five towels have major snags and one of them has a full-blown hole. When I contacted customer service, it took them almost a week to get back to me, and you can only speak to them through email. Their response is below in the pictures
Basically, they asked me to fix the holes and the snags by trying to pull the threads back through the towels, and if that didn’t work to cut the threads and wash the towels. I can’t believe the poor quality of these towels and the poor customer service. When I spend this much money I expect the product to be in fantastic condition and customer service to be at least at a 7/10. I haven’t even taken the towels out of the packages yet and they’re damaged.
Unbelievable the poor customer service and poor quality.”
Hello Jennifer! We are sorry to hear that you received towels that were damaged upon arrival and that you weren't happy with the way the situation was handled. We have sent you an email so that we can rectify this issue.
Thank you so much, Elizabeth, for your 5 star rating of the Del Mar Bundle! We are so glad to hear that you have had very very good experience with it. We highly appreciate the support you offer for our mission of marine conservation! :)
