“I was so excited to try these towels but found they are not absorbent at all. I soaked one towel in water as recommended by a representative but it still is not absorbing water when I dry off after shower. I had to go back to using other towels which is so disappointing after all the money spent on Sand Cloud. I’d like to see what they will do about this.”
Hello Mary,
Thank you for your honest review.
We're very sorry to hear that you do not enjoy your towels.
We recommend soaking towels in cold water for a few hours or overnight and hang drying them. Natural cotton needs to be "broken in", which allows the fibers to bloom, be softer and reach maximum absorbency.
Succeeding washes: Gentle cycle on your washing machine and dry at a low heat on the dryer.
IMPORTANT: Avoid fabric softeners and dryer sheets as they gunk up the fibers making them less absorbent. And of course, avoid bleach!
If the trick fails to work and if you would like to return or exchange the towels, please use the link below:
https://returns.sandcloud.com/#/
Just drop in a line to us if you need further assistance. We are always happy to help you!
Warm regards,
Cathy,
Sand Cloud
“These are all super soft towels and this is a fabulous bundle! All are beautiful and they are an incredible deal when bundled like this. Would make great gifts!”
“This pack is great/ those towels are beyond expectations and are great for the beach, river or lake- or even at home. We use them everywhere. Great swim covers as well”
“I love these towels, blankets, wraps, whatever you want them to be. The color schemes just make me happy, and I’ve been totally satisfied with the quality of everything I’ve bought now. I think I’ve gifted 5 and kept... 7.”
