“update: only after I left a bad review did they offer a partial credit for the 2 towels I had to replace. Would not recommend, nor will we purchase again. 2 bundles purchased - "free" sunscreen burst inside the shipping bag and damaged the cardboard paper wraps around the individual towels. Towels were for client gifts. Because they would not ship 2 replacement towels - I had to purchase 2 towels from Amazon so we would have enough for our gifts.”
“These towels are beautiful, and I love the size and versatility of them! I love that you can easily wrap them around you and tie for a sarong type look that still looks fashionable!”
Dear Vidya,Thank you so much for taking the time to share your feedback on the Del Mar Bundle. We truly appreciate you sharing your experience with us.
Firstly, we would like to apologize for the inconvenience caused by the issue you mentioned regarding our product not absorbing properly. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
“While I love the design and the variety of color and softness- these towels don’t do well for winter bath towels. FYI
They took a long time to dry and they feel very cold against the skin in a cool temp room.”
Dear Ann, Thank you for taking the time to give our Del Mar Bundle a 4-star rating! We truly appreciate your feedback and are delighted to hear that you love the design, variety of colors, and softness of our towels. We understand your concern regarding their performance as winter bath towels. We would like to inform you that while these towels may take a bit longer to dry due to their plush and absorbent nature, they are primarily designed for warmer temperatures. We would like to discuss the same and will connect you via email shortly.
“Always a high-quality material and manufacturing. Great designs, but never compromising the feel of a high-quality towel I can use for years! I am an unofficial brand ambassador and tell everyone about these towels!”
Dear Alexander,
Thank you so much for giving our Del Mar Bundle a well-deserved 5-star rating! We're thrilled to hear that you are enjoying our towels. It's always a pleasure to hear from satisfied customers like you.
We take great pride in offering high-quality materials and manufacturing, ensuring that our designs are top-notch without compromising the feel of a reliable and durable towel. Your trust in our brand and your unofficial ambassadorship mean the world to us.
Once again, thank you for your support and for spreading the word about our towels. We truly appreciate it!
“I didn't unbundle and open them up so I can't say much about them but I felt pretty confident that my friends would enjoy them at their new lake house”
Dear Diana,
Thank you so much for giving our Del Mar Bundle a five-star rating! We truly appreciate your kind words and support. We're delighted to hear that you felt confident that your friends would enjoy the bundle at their new lake house.
If you have any further feedback or questions, please don't hesitate to reach out. We're here to help!
Thanks again for choosing our Del Mar Bundle.
