“I ordered several towels in various sizes to use for different purposes— the XL are great as bed spreads! Normally I would give 5 stars but knocked one off because of customer service or lack thereof — and my experience with the large shark beach bag. It arrived with a terrible mildew odor. It was to be a gift, but I certainly couldn’t gift it in that condition. When I emailed customer service, they initially apologized but completely ghosted me after that with no further communication despite many attempts on my part. I never leave negative reviews; I just keep quiet if I can’t say only good things. But their abysmal customer service left me no choice.”
Hi Jen,
Thank you so much for your enthusiastic review of the Typus Whale Shark XL! We're thrilled to hear that you're excited to use it. Your anticipation means a lot to us, and we can’t wait for you to experience all that it has to offer!
If you have any questions or need assistance, feel free to reach out. Enjoy your new purchase!
Hi,
Thank you so much for your wonderful review of the Typus Whale Shark XL! We're thrilled to hear that you love the towel and find it super soft and perfect for the beach. Your feedback truly brightens our day!
If you have any more thoughts or need assistance, feel free to reach out. Enjoy your beach trips!
Hi,
Thank you for your fantastic review of the Typus Whale Shark XL! We're delighted to hear that you’ve had such a positive experience. It’s wonderful to know that it met your expectations and has been a great addition for you.
Thank you so much for the wonderful review, Eva! We're delighted to hear that your daughter loved the Typus Whale Shark XL. It's always great to see our products bring joy. If you or your daughter have any more feedback or need assistance, just let us know!
We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our product.
Your words mean the world to us! We strive to provide exceptional products, and it brings us immense joy to know that our efforts have resonated with you.
Once again, thank you for your support and for choosing Typus Whale Shark XL. If you ever have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Dear Margaret,Thank you so much for your glowing 5-star rating of the Typus Whale Shark XL! We are thrilled to hear that your daughter loved it. It brings us great joy knowing that our product was able to put a smile on her face.
We also appreciate your loyalty as a customer, and it warms our hearts to hear that your daughter had gifted you the turtle towel last year. It's wonderful to see the love for ocean-themed products being shared between you both.
Once again, thank you for your kind words and for being a loyal customer. If there's anything else we can assist you with, please don't hesitate to reach out.
