“I ordered several towels in various sizes to use for different purposes— the XL are great as bed spreads! Normally I would give 5 stars but knocked one off because of customer service or lack thereof — and my experience with the large shark beach bag. It arrived with a terrible mildew odor. It was to be a gift, but I certainly couldn’t gift it in that condition. When I emailed customer service, they initially apologized but completely ghosted me after that with no further communication despite many attempts on my part. I never leave negative reviews; I just keep quiet if I can’t say only good things. But their abysmal customer service left me no choice.”
Hi Jen,
Thank you so much for your enthusiastic review of the Typus Whale Shark XL! We're thrilled to hear that you're excited to use it. Your anticipation means a lot to us, and we can’t wait for you to experience all that it has to offer!
If you have any questions or need assistance, feel free to reach out. Enjoy your new purchase!
Hi,
Thank you so much for your wonderful review of the Typus Whale Shark XL! We're thrilled to hear that you love the towel and find it super soft and perfect for the beach. Your feedback truly brightens our day!
If you have any more thoughts or need assistance, feel free to reach out. Enjoy your beach trips!
