Hi Darlene,
Thank you for taking the time to share your feedback on the Aquatic Turtle Bath Bundle. We’re truly sorry to hear that the product did not meet your expectations, as we aim to provide items that our customers love and are excited about.
Your disappointment is important to us, and we appreciate you bringing this to our attention. If you would like to discuss your experience further or need assistance, please reply to the email we sent, and we’ll be more than happy to help.
Thank you for your understanding!
Hi Krisztina,
Thank you for sharing your thoughts on the Aquatic Turtle Bath Bundle. We're genuinely sorry to hear you had a negative experience with the towels. It’s frustrating when a product doesn’t meet your expectations.
Your feedback is important to us as it helps us to improve our offerings. We would love the chance to make this right. Please feel free to reply to the email we sent you so we can assist you further.
Thank you for your understanding!
Hi,
Thank you for your review of the Aquatic Turtle Bath Bundle. We're sorry to hear that you found the size and thickness to be disappointing. We appreciate your feedback, as it helps us to continually enhance our products.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“These towels are by far the best I've ever used. I now take them with me when I travel. I have a Sand Cloud beach blanket that I also take on cruises because it's so versatile. Love these products!!”