“I thought there's NO WAY these towels, even if they're XL, and thinner than regular towels, would work! Except, they do!
Talked about surprised, I thought I was throwing my $ away and these would make nice kitchen towels.
They are pretty and work!
I will be buying more for my family and friends.”
Hi Christene,
Thank you so much for your amazing review of the Terra XL Bath Bundle! We're thrilled to hear that the towels exceeded your expectations and that you find them both pretty and functional. It's wonderful to know you'll be sharing them with family and friends!
Your satisfaction means the world to us, and we can't wait to welcome more of your orders in the future. If you have any other thoughts to share, don’t hesitate to reach out!
Best regards!
Hi Ruth,
Thank you so much for your wonderful review of the Terra XL Bath Bundle! We're thrilled to hear that you love the color and quality of your items, and that they arrived quickly. Your satisfaction means the world to us!
If you have any further thoughts or questions, feel free to reach out anytime.
Hi Karen,
Thank you so much for your wonderful review! We’re thrilled to hear you love the Terra XL Bath Bundle. It’s always fantastic to know our customers are happy with their purchases.
Feel free to reach out if you have any other questions or feedback. Your support means a lot to us!
“It doesn't really dry as fast as the description. It also leaves tiny bits of lint on my skin. The obsorbance is not that different and probably even less than a traditional towel. I don't think I will re-order.”
Hi,
Thank you for sharing your thoughts on the Terra XL Bath Bundle. We’re sorry to hear that the drying time and lint issue didn't meet your expectations. Your feedback on absorbency is important to us, and we're always looking to improve our products.
If you’d like to discuss your concerns further, please reply to the email we sent you. We appreciate your input and hope to make your experience better in the future!
“I have severe arthritis in my hands nd thought these would be perfect for me to use, they are easier to use but get wet to easily. A little bit thicker or with both sides of towel in terry loop would be better. I could totally see the use of these in humid climates or especially for RV use where space and quick drying necessary.”
Hi,
Thank you for your insights on the Terra XL Bath Bundle! We're glad to hear that you find them easier to use, especially considering your needs. We understand your concern regarding the towels getting wet too easily, and appreciate your suggestion for a thicker design or a terry loop option on both sides. It's great to know you see their potential for humid climates or RV usage as well.
We value your feedback and would love to hear more. Please keep an eye out for an email from us so we can assist you further.
Hi Anne,
Thank you for your glowing review of the Terra XL Bath Bundle! We're thrilled to hear that they dry you off quicker and better, and that they hang dry fast. Your satisfaction is our top priority!
If you have any more thoughts or questions, feel free to reach out.
“I want to say that custmer service is top notch and was very helpfull and took care of everything.
Sand Cloud takes care of customer concerns very promptly and seems very dedicated to their company to make sure all custmers are happy :) I would buy from sand cloud again. :)”
Hi Pamela,
Thank you for your feedback! We’re glad to hear you like the color of the towels. However, we’re sorry to learn that they’re not drying as quickly as you expected. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Please respond to the email that we sent you.
