“*** I increased the stars because customer service took the time to reach out and give pointers to make the towel more to my liking. (The ATOM XL will still be my 5 star towel!!). The Classic towel is too thin and not very absorbent
I recently purchased the Atom XL waffle towels and LOVED them. I wanted the sea glass color. Unfortunately, this style towel does not live up to the quality of the waffle towels from sand cloud.”
Hi Alison,
Thank you for sharing your feedback! We're glad to hear that you loved the waffle towels, as we strive for high quality in all our products. We're sorry to learn that the Classic XL Bath Bundle - Seaglass did not meet your expectations in terms of thickness and absorbency.
Your experience is very important to us, and we appreciate your insights. We would like to discuss further with you. Kindly respond to the email that we sent you.
“This is our second time ordering these towels and we love them. I wash them together on delicate and do not use fabric softener. They dry you so well.”
“my husband bought the 1st set. i got 2 colors (total of 2 sets) prefer the 1st set we bought say 5 years ago? amazing how different the styles are ... simliar in the way they dry out after a shower.”
“I love the color and they wash very well. No fading at this point. They are thin which is nice so not so bulky. They are big so they wrap around you completely with extra. Excellent price for the bundle.”
Hi Stephanie,
Thank you for reaching out and sharing your thoughts with us. We're sorry to hear that the softness and care instructions of the Classic XL Bath Bundle did not meet your expectations. We understand how annoying it can be to deal with specific washing requirements.
We would like to discuss further with you. Kindly respond to the email that we sent you.
