Hi Karen,
Thank you for taking the time to leave your feedback! We're sorry to hear that the color of the Solis Bath Towel didn’t meet your expectations. We understand how important it is to find the perfect shade that complements your space.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you for sharing your feedback. We’re sorry to hear that the towels were not the right fit for you in terms of size and weight. We want to make sure you’re completely satisfied with your purchase. We would like to discuss further with you. Kindly respond to the email that we sent you.
“FIrst of all, this says that we ordered "grey" but actually we ordered (and received) the sage green color. A beautiful color. They have a nice sunburst kind of pattern on them. And it's nice to have oversize bath towels. They have softened a bit over time. But are thinner than the traditional cushy bath towel. They do dry fairly quickly. You just don't get the kind of cushy, cozy feel of a thick bath towel, which I guess is our preference. If you are fine with a thinner towel, these are nice. Customer service is excellent.”
Thank you for sharing your experience with us. We're sorry to hear that the color of the towels did not meet your expectations. It sounds like the towels have a unique design and color, but we understand that it's disappointing when the product doesn't match the description.
Regarding the texture and thickness, we appreciate your feedback on the feel of the towels. We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you for the 5 star rating of Solis Bath Towel - 4 Mixed - Grey! We are excited to hear that you are happy with your purchase:) We highly appreciate the support you offer for our mission of marine conservation!
