“I like the robe, but the texture is rough on my skin for my liking. I'm going to try to use something to soften it up. Otherwise I like the color (sage) and the turtle design is cool. I ordered the small/medium and it runs slightly on the smaller side than expected.”
Hi Maurissa,
Thank you for your honest feedback on the Aquatic Turtle Robe. We're glad to hear that you like the sage color and turtle design! We completely understand your concern about the texture; we know how important comfort is. We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
“Was a little disappointed with the fabric on this one. The cloth is very hard & stiff. I've washed it a couple of times, & it's starting to soften up, so will do a few more times, guessing it'll improve over time.
Nice robe overall though.”
“I love this robe. The belt actually holds the robe closed and it is very absorbent. Sizing runs small so I needed to exchange for the L. Customer support was super helpful and efficient. Overall great experience.”
Hi there,
Thank you for your fantastic review! We're thrilled to hear that you love the Aquatic Turtle Robe and found it absorbent. We're also glad our customer support team could assist you with the sizing exchange. Your overall great experience means a lot to us! If you need anything else, just let us know!
Hello Liliana! We are sorry to hear about the dissatisfaction with your towel. Your comments have been forwarded to the relevant team. To fix this issue, we have sent you an email.
