“Horrible. Hair towel stained after one wash and dry. I followed sand cloud washing/drying instructions. I contacted sand cloud via phone and email. A representative has not responded.”
Hi there,
Thank you for reaching out and sharing your experience with the Classic Hair Towel. We're truly sorry to hear that you experienced staining after following our washing and drying instructions. We understand how frustrating that can be, and we appreciate you taking the time to let us know.
Our team aims to support you, so please look for our response via email regarding your concerns.
Warm regards,
Team Sand Cloud
Hi Theary,
Thank you for your honest feedback regarding the Classic Hair Towel. We’re sorry to hear that it didn’t bring the unique value you were hoping for. Your thoughts are invaluable to us, and we appreciate you taking the time to share your experience.
Please look out for an email from our team, as we'd love to hear more about your thoughts and assist you further.
Warm regards,
Team Sand Cloud
Hi Amy,
Thank you for your feedback! We're glad to hear you are using the Classic Hair Towel and appreciate your thoughts on the button/loop system. We understand that adjustments like these may impact your experience, and we’re always looking to improve our designs based on customer input.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Thanks again for your review!
“I have been using hair towels for a while. I love this cotton hair towel. It’s very gentle on my hair and absorbs water wonderfully. It also looks attractive while I’m wearing it around the house or in the yard.”