Hi Jean,
Thank you for sharing your experience with the Cassia Kitchen Towel Bundle. We’re sorry to hear that you found them didn’t dry as well as you expected. Your feedback is important to us, and we truly appreciate your insights.
We’d love to learn more and assist you further. Please feel free to respond to the email we sent you.
Warm regards,
Team Sand Cloud
“I gave it a 4 star not because of the quality, but because I did not receive the right towels. I ordered ones with fringes and I received without them (see pic). I decided to keep them cause exchanging it will take longer and needing the towels over the weekend. Otherwise, the towels are made really well and does what it suppose to.”
Hello!
Thank you so much for your fantastic 5-star rating of our Cassia Kitchen Towel Bundle - Assorted 3 Pack! We truly appreciate your kind words and feedback.
We constantly strive to create products that not only meet but exceed our customers' expectations, and your positive experience reaffirms our commitment.
If there is anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We value your support and look forward to serving you again in the future.
Dear Samadi,
Thank you so much for giving our Cassia Kitchen Towel Bundle - Assorted 3 Pack a wonderful 5-star rating!
Your kind words encourage us to continue delivering exceptional quality and beautiful designs.
Once again, thank you for your support, and we hope to serve you again soon.
“I like the design and it looks nice with my decor but I found that they do not dry the dishes well. I was expecting them to be super absorbable but they just pushed the water around.”
Hello Susan! We are glad to hear that you're happy with the design and look of the towels but the lack of absorbency and drying disappointed you. We have sent you an email to fix this issue.
“Love the design, but I’m surprised many said these were absorbent. They smear water droplets. Really just a thick tea towel, which serve no purpose but as decor. These are not what I want in a kitchen towel.”
Hello Brittany! We are sorry to hear about your dissatisfaction with the towel due to its lack of absorbency. To fix this issue, we have sent you an email.
