“I really wanted to love this company but......In a large order of 10 towels (mostly gifts), I only ever received 7 and one was damaged. I never received this towel of which I ordered two. Customer service did respond within a week offering a refund of the 3 towels not shipped and 20% off the damaged towel. Overall it was an OK experience but I'll probably shop elsewhere next time. Of the towels I did receive - be aware that different prints have different fringes and different fabric weaves. I thought it was hard to tell from the website the differences in the towels and expected that they were all similar in style and quality.”
Hello Jodee! We are sorry to hear about the unpleasant experience you had shopping with us. Your comments have been forwarded to the relevant team. We have sent you an email to fix this issue.
