“So it's definitely a gorgeous piece of fabric, which I expected, but it's also scratchy and doesn't really function as a towel. It's thin, and sewn in a way that doesn't lend itself to drying off. I'm not sure how you can advertise something as a towel when it doesn't perform the basic requirements needed to be labeled a towel, but maybe it's only meant to repel sand?”
I'm glad to hear that you find the fabric to be gorgeous, but I understand your frustration with its performance as a towel. It's disappointing that it feels scratchy and doesn’t meet your expectations for absorbency or functionality. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Tiffany, Thank you so much for giving Flynn - Multi a stellar 5-star rating! We truly appreciate your feedback and we're thrilled to hear that you think it's the best towel you've ever seen and felt. Your satisfaction is our top priority, and it's customers like you that make our job so rewarding. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“I ordered a set of towels for my mom as she lives where it's cold and these towels claimed to be thin, yet absorbent, and fast drying. These towels do not absorb as much as they claim and they were still wet the next day (she showers at night).
She loved the prints, but these did not live up to the hype that I bought them for.”
Dear Stevi,Thank you so much for taking the time to leave us a review of Flynn - Multi! We are genuinely grateful for your feedback.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Posted 1 year ago
We tried to contact you in the provided email address, but email is not getting delivered. Please write back to us: customerservice@sandcloud.com
Dear Mike, Thank you so much for taking the time to share your experience with Flynn - Multi. We truly appreciate your feedback and value your opinion.
We apologize for the inconvenience caused by the presence of fringe on the product. We understand that not everyone prefers this style and we apologize for not meeting your expectations in this regard.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you so much for the 5 star rating and the kind words for Flynn - Multi! Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
Thank you so much for your 5 star rating, Gail! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
