“Good. Their customer service gave a recommendation to soak them in cold water first to let the cotton expand. I had already wash them and even that made a difference. Know that these are not like fluffy hotel towels though, but they are lightweight and dry very well and fast.”
Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with our Terra Fringeless Bath Bundle 4 Pack Mixed - Sand. We truly appreciate your honesty and the opportunity to address your concerns.
We apologize for any inconvenience caused by the thinness of the towels. Your feedback is important to us, and we strive to meet our customers' expectations. We understand that the towels may not have met your desired level of thickness and absorbency, leaving you with a less satisfying drying experience.
We would like to discuss further with you. Kindly respond to the email that we sent you.
We are thrilled to hear that you loved these beach towels. We are even more delighted to learn that you were so pleased with our SandCloud towels that you replaced all your bath towels with ones from us! Your satisfaction means the world to us, and we are beyond happy that our towels have found a special place in your heart.
Your loyalty as a customer is truly appreciated, and we are grateful to have you as part of our SandCloud family. Thank you again for taking the time to share your positive experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. Happy towel adventures ahead!
“I hated the smell my thick towels would get in my small bathroom when I hung them to dry. They take forever to dry and annoys me. These are the answer! More space in my small bathroom and dry quickly!”
Dear Jamie,Thank you so much for taking the time to leave a glowing 5-star review for our Terra Fringeless Bath Bundle 4 Pack Mixed - Sand. We greatly appreciate your feedback and are thrilled to hear that these towels have addressed the issues you were facing.
We truly value your loyalty as a customer and are grateful for your continued support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to make your experience even better!
“We love these towels and I am glad there is a fringless choice. Slowly switching our towels out to the fringless. Would love some wash cloths in these you can buy separately.
I ordered 2 bath bundle sets and they both arrived and in great shape. The bag they cane in was completely opened at the seam. Not sure if it opens when they set it on the porch or when, but would recommend using a larger bag or a box.”
We're delighted to hear that you love these towels and that you're gradually transitioning to the fringeless option. We completely understand the appeal of a fringless choice. Your suggestion for washcloths in the same style that can be purchased separately is duly noted. We'll definitely consider adding them to our product range in the future.
We apologize for the inconvenience caused by the opened bag upon delivery. We appreciate your feedback and will certainly explore options for using a more secure packaging solution, such as a larger bag or a box, to ensure our products arrive in perfect condition.
Thank you again for your kind words and for being a valued customer. We're here to serve you and look forward to assisting you with any future needs.
Dear Shannon,
Thank you so much for taking the time to provide us with your feedback regarding the Terra Fringeless Bath Bundle 4 Pack Mixed - Sand. We appreciate your effort in sharing your experience with us.
We would like to discuss further with you. Kindly respond to the email that we sent you.
