Thank you so much for taking the time to provide us with your valuable feedback on our Beach Tote. We truly appreciate hearing from our customers and are grateful for your honest review.
We apologize for the issue you encountered regarding the color of the tote. We understand that the pictured color can be deceiving, and we regret any confusion this may have caused. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Rosana, Thank you so much for your fantastic 5-star rating of our Retro Turtles Beach Tote! We are thrilled to hear that you love it and find it to be the perfect size for carrying a lot of stuff. We're glad to know that the sand sticks to it as well, ensuring a hassle-free beach experience. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“The spots are much darker on the actual bag...I purchased this as a birthday gift for a friend who likes the color orange...it looks orange in the pictures but not when you get the actual bag.”
Dear Karen, Thank you so much for giving our Retro Turtles Beach Tote a 5-star rating! We truly appreciate your positive feedback. We're delighted to hear that you found our beach tote to be a nice big bag for the beach. It's wonderful to know that the size of the tote met your expectations and was suitable for your needs. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.