Hi Rachel,
Thank you for taking the time to share your thoughts about the Shark Ripples Bundle. We're sorry to hear that the colors didn’t match your expectations, and we understand how important accurate representation is when shopping online. Your feedback is crucial for us to enhance our product images and descriptions.
We would love to address your concerns further. Please respond to the email we sent you, and we'll do our best to assist you.
Thank you for your input!
“Such a cute pattern and the material feels great! Every time i scrolled past these bags i said i wanted them! finally caved and i could be happier, i got the bundle and am using one for work as well!”
Hi Katiyra,
Thank you for your glowing review of the Shark Ripples Bundle! We're so thrilled to hear that you find the pattern cute and that the material feels great to you. It’s wonderful that you finally treated yourself and are using one for work—that's what we love to hear!
If you have any more thoughts or experiences to share, we’d absolutely love to hear them. Enjoy your new bags!
“It’s a lovely print, and the tote arrived quickly but the color isn’t the same as pictured. It’s almost dark grey and the handles are not blue as pictured.”
Hi Kimberly,
Thank you for sharing your feedback on the Shark Ripples Bundle. We're glad to hear that you love the print and that your tote arrived quickly! However, we sincerely apologize for any discrepancies in color and handle design.
Your input is invaluable to us, and we would love the opportunity to discuss this further. Please respond to the email we sent you, and we'll work towards making things right.
“I received the Shark Ripples Bundle and the coloring is not as pictured. It is much darker gray than expected and the handles are gray and not the pretty blue as shown.”
Hi Stephanie,
Thank you for your review of the Shark Ripples Bundle. We're sorry to hear that the color didn't match your expectations, especially regarding the gray shade and handle colors. We understand how important it is for products to look just as you envisioned.
Your feedback is invaluable. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Jessica,
Thank you so much for your wonderful review of the Shark Ripples Bundle! We're thrilled to hear that you love the print and find the quality to your liking. Your feedback means a lot to us, and it motivates us to keep creating products that our customers adore.
If you have any more thoughts or experiences to share, please feel free to reach out. We’re here to help!
“Had an issue with delivery but it was resolved quickly. The bags are well made & love the pockets in the totes. They still made a great present, even if it was a little past the holiday season.”
Hi,
Thank you for your wonderful review of the Shark Ripples Bundle! We're delighted to hear that you love the design and functionality of the bags, especially the pockets in the totes. It’s great to know they still made for a fantastic present despite the delivery hiccup.
If you have any further feedback or need assistance, please feel free to reach out. We truly appreciate your support!
“Everything I have ordered for Sandcloud has taken at least one week to arrive, but this came in less than one week (and just in the nic of time for vacation!)
All the bags have a very generous size and can fit quite a lot.
Color and craftsman ship is wonderful!
Thanks Sandcloud for another amazing product More whale shark products please!!”
Thank you so much for your outstanding 5-star rating of our Shark Ripples Bundle! We are thrilled to hear that you received your order in less than a week, just in time for your vacation. We understand the importance of timely delivery, and we strive to provide our customers with a great shopping experience.
We're glad to know that all the bags in the bundle have a generous size and can accommodate a lot. It's also wonderful to hear your appreciation for the color and craftsmanship of our products. Your feedback encourages us to continue delivering high-quality items that meet your expectations.
We truly appreciate your loyalty as a Sandcloud customer, and we are grateful for your continued support.
Thank you again for sharing your positive experience with us. We look forward to serving you in the future.
