“The bags appear to be very nice. They aren't quite what I was looking for unfortunately however they are good bags. I like the print on them also. Even though they aren't quite what I was looking for I will find a use for them. Oh, I had a hard time on the site trying to figure out how the big bag closes -It is one magnetic snap in the middle if that helps anyone needing that information”
Hi Nancy,
Thank you for taking the time to share your experience with us. We're truly sorry to hear that the colors of your order did not meet your expectations and that you faced difficulties with our return process. We understand how frustrating this must be and truly appreciate your honest feedback as it helps us improve.
We would love to assist you further to resolve this issue. Please reply to the email we sent you so we can make this right.
Warm regards,
Team Sand Cloud
“I am OBSESSED! Anything sea turtle is amazing to me, but these bags are so good. The beach tote is huge, the everyday tote is perfect for carrying stuff to and from work, and the small zippered bag is perfect for toiletries. Sand Cloud, I’m going to go broke if you don’t stop putting out such amazing turtle stuff! Because I can’t stop buying it!”
