Hi Theary,
Thank you for your honest feedback regarding the Classic Hair Towel. We’re sorry to hear that it didn’t stand out to you and that other options have been more suitable for your needs. We appreciate your insights as they help us improve our products.
We had sent you an email regarding the review made. Kindly respond to it, so we can assist you further
Warm regards,
Team Sand Cloud
“Well made, absorbent, and good looking. I have long micro locked hair. This hair towel holds all my heavy hair up and wicks away the water. Dries fast and ready to use again. Yes!”
Hi Sonja,
Thank you so much for your wonderful review! We're thrilled to hear that the Classic Hair Towel is working so well for your long micro locked hair. It’s great to know that it’s absorbent and stylish, making your hair drying routine easier and quicker. Your satisfaction means the world to us!
Warm regards,
Team Sand Cloud
“It’s actually pretty, and works, however; I’d simply prefer another sand cloud bath towel for several reasons 1) my hair kinda got a bit “tangled” in the part that twists at the end 2) the button was kinda hard for ME to attach, and 3) I’d just rather use another sand cloud bath towel for my hair once I dry off with it; was just a useless purchase for me”
Hi Heather,
Thank you for your thoughtful review of the Classic Hair Towel! We're glad to hear that you find it pretty and that it works for you. However, we’re sorry to learn about the issues you encountered with tangling and the button. We understand how frustrating that can be.
Your preference for our Sand Cloud bath towels is completely valid, and we appreciate your input as we always aim to improve our products. If there’s anything else you’d like to share or if we can assist you further, please don’t hesitate to reach out.
Thanks again for your feedback!
“LOVE this hair towel! I never have enough get ready time and this saves me 10 minutes at a minimum on my hair. I have purchased these as gifts for my kids and grandkids too. HIGHLY recommend.”
Hi Shari,
Thank you so much for your glowing review of the Classic Hair Towel! We're thrilled to hear that it saves you so much time during your get-ready routine. It's wonderful that you’re sharing the love by gifting it to your kids and grandkids!
Your recommendation means a lot to us. If you have any other feedback or questions, feel free to reach out.
Dear Levi, Thank you so much for your 5-star rating of our Classic Hair Towel in Black! We appreciate your support and feedback. We are delighted to hear that you found our towel very soft and gentle on your hair after a shower. Your satisfaction is our top priority, and it's great to know that we could provide you with a positive experience.