We sincerely apologize for the inconvenience caused regarding the non-delivery of your order and the delay in our response.
We would appreciate the opportunity to discuss this further with you and confirm the preferred resolution for your order.
Kindly respond to the email at your convenience so we can continue assisting you further.
“I’m so happy I purchased this pouch. I keep it in my beach (boat) tote and it holds so much! Would absolutely purchase again and that quality is fantastic”
“Great size but the colors are not at all as vibrant as the picture of Retro Turtles Beach shows. That pattern shows up as orange online but is brown in real life. I expressed my disappointment and they gave me a partisl refund.”
Hey Carolyn, thanks so much for your feedback—we’re really glad you liked the size, though we’re sorry to hear the colors didn’t match your expectations. We completely understand how disappointing that can be and truly appreciate you sharing your experience. We’re glad our team was able to help with a resolution. Thank you for supporting our mission to protect marine life! 🌊
Hi Barbara,
Thank you for taking the time to leave a review! We hope you enjoy the Retro Turtles Zipper Pouch once you get the chance to use it. If you have any questions or feedback after trying it out, feel free to reach out.
Wishing you a wonderful day,
Team Sand Cloud
