“Excellent. I bought 2 for my older girls (20,18). Everyone liked them so much and used them so much (we live on a lake) I bought 2 more for my younger girls (15,13). They think they are the cutest, their friends love them as well.”
“Did not receive the item order and now the company is having me jump through hoops before they will ship me the correct item. Products are nice but customer service is horrible”
Hi April,
Thank you for your review. We sincerely apologize for the trouble you've experienced with your order and the customer service you've received. We understand how frustrating it can be to navigate these situations, and your feedback is crucial for us to improve.
We’re committed to resolving this issue for you, so please keep an eye out for our team's follow-up.
Warm regards,
Team Sand Cloud
Hi Chevy,
Thank you for sharing your thoughts on the Baby Caretta Towel Bag. We understand that pricing can be a concern, especially when considering a purchase. Your feedback is valuable, and it helps us refine our offerings. We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm wishes,
Team Sand Cloud
Hi,
We're thrilled to know you picked up a few Baby Caretta Towel Bags as gifts for the teen surfers in your family! It's always wonderful to share quality items that cater to their adventurous spirit. Your thoughtful gesture is appreciated!
If you have any questions or need assistance, feel free to reach out. Happy gifting!
Hi Jo,
Thank you so much for your fantastic review! We're thrilled to hear that you think the towel is excellent. Your satisfaction means the world to us! If you have any favorite moments or uses for the towel that you'd like to share, we’d love to hear about them. Happy drying!
