“Borrowed someone's poncho on vacation and loved it so I thought I would love these towels. They are thin and don't dry overnight in the winter. I'm hoping they do better in the warmer months. Bummed, I was hoping to love and buy more.”
Hi Penny, thank you for taking the time to share your feedback. We’re sorry to hear that the towels didn’t meet your expectations, particularly regarding thickness and drying time during the winter months. This isn’t the experience we want for our customers. Our support team has reached out to you directly via email so we can discuss this further and explore the best resolution for you. We’d really appreciate it if you could respond to that message so we can assist you right away.
