“I will start off saying that I have started the return process.
The towels are extremly thin which is why they dry so fast. I am not saying the tech to help drying isn't there, what I am saying is that they are thinner that my kitchen towels. So fast drying not a surprise. I used them for two morning showers after washing them according to the instructions, VERY rough and not absorbent, my skin is scratched and does not feel good at all after having used them to dry off. I do not know if eventually they get soft, if so how long does it take, how many times do you have to wash them... I do not want to use scratchy towels for months before they are softer and absorb water. The one thing that was true is the size of the towels. In my opinion they are not worth the money”
Hi Shelly,
Thank you for your honest feedback. We're genuinely sorry to hear that the towels did not meet your expectations in terms of softness and absorbency. Your experience is important to us, and we understand your concerns about the texture and performance after washing. Our goal is always to improve, and your comments will be taken into account as we refine our products.
If you'd like to discuss your experience further, feel free to reach out to us.
Best wishes,
Team Sand Cloud
