“I had what I think is a manufacturing defect with the two towels I bought. I addressed the issue through the companies website. It was promptly addressed and resolved. Excellent customer service, appreciate that especially in today’s world. Thank you.”
Hi Ed,
Thank you for your honest feedback regarding the Micro Stripe Bath Bundle - 2 Pack - Warm Taupe. We’re very sorry to hear about the absorbency and pilling issues you experienced, that’s certainly frustrating and not what we want for our customers.
We’ve reached out to you directly via email regarding Orde to offer a resolution, including reshipment or a full refund. Kindly reply to our email at your convenience so we can take care of this for you.
Team Sand Cloud
