“I live in the Northwest, this time of year heavier cotton wash cloths don’t dry and get that sour smell. These do not! Same with the towels! I just prefer a finished edge over the fringe.”
“The color was nice. But the towels are so thin and feel cheap. I was really shocked by how thin they were straight out of the shipping bag. They are not nearly as fluffy as they look in the photos on the website.”
Hi Mary,
Thanks for sharing your thoughts on the Terra Bath Washcloth Bundle. We're sorry to hear that the towels didn't meet your expectations and that they felt thinner than anticipated. It's disappointing when a product's quality doesn’t align with what you see online.
Your feedback is incredibly valuable to us, and we will use it to enhance our offerings. We truly appreciate your honesty!
Warm regards,
Team Sand Cloud
Hi Douglas,
I’m really sorry to hear that you never received your order. That must be incredibly frustrating, and it's definitely not the experience we want for our customers. Your feedback is important, and we’re here to help resolve this issue as quickly as we can. Thank you for bringing this to our attention.
Warm regards,
Team Sand Cloud
Hi Lawrence,
Thank you for taking the time to share your thoughts. We're glad to hear you like the color! However, we’re sorry to learn that the fabric isn’t lathering as you expected. We're always looking to improve and will certainly consider your feedback as we refine our products.
