“I have an issue where I accidentally ordered the towels twice. I’ve been trying to get help with returns and have reached out 3 times with no response. There is no phone option in contact us. I’ve bought several sets of towels here in the past but will not risk it again given total lack of customer support.”
Hi there,
Thank you for bringing this to our attention. We’re really sorry to hear about your experience with customer support, it’s definitely not what we strive for. We understand how frustrating it can be when you need assistance and don’t receive it promptly. Please know that your feedback is important to us, and we’re committed to improving our communication.
