Hi Regina,
Thank you for your feedback regarding the Rainbow Gauze Hooded Poncho from order #3140634, including the sizing information and delivery time.
We sincerely apologize for the delay in responding, as we understand your review was posted in July. We’ve reached out to you by email because we’d like to know whether you have started using the product and whether you’re still looking for a resolution.
Please reply to our email with those details so we can review the available options and work toward an appropriate resolution for you.
Thank you for your patience and understanding. We look forward to assisting you.
Posted 3 weeks ago
Thank you for recommending our product and for sharing your feedback regarding the sizing information. We understand how helpful it would be to have the measurements clearly listed in both centimeters and inches, especially when the product may appear larger in photos.
We truly appreciate your suggestion and will share this feedback with the appropriate team for consideration. We’re always looking for ways to make our product information clearer and help customers make more informed purchases.
Thank you again for your support and valuable feedback!
