“I bought this for my son for his first vacation. After two wears and one wash, it ripped. When I emailed customer service, they said there was nothing they could do about it because I bought it over a month ago. Apparently I should have bought this poorly made towel the week of our vacation. Save your money and buy an imitation for much cheaper elsewhere.”
Hey Michelina, Thanks so much for your feedback—we’re really sorry to hear about the experience with your towel and completely understand how frustrating this must be, especially since it was for your son’s vacation. We’ve sent you an email to make this right.
Thank you for supporting our mission to protect marine life! 🌊
