“It was a little short to begin with, but would still be ok. I washed it, in cold water like I do all my laundry. Then I dried it. The cover-up shrunk a good 2 inches. I am 72 years old and take my grandaughterto the pool all the time. I can't wear this cover-up because it no longer covers my rear end. I have bought 2 other cover-ups and so many towels I have lost count. This is the only item I have ever had an issue with.”
Hi Vernel,
I’m truly sorry to hear that your Sol Hooded Cover Up shrank after washing. It’s frustrating when clothing doesn't turn out as expected, especially when it doesn't provide the coverage you need. Your feedback is very important, and I appreciate you taking the time to share your experience.
We are always striving to improve our products, and your comments will certainly be shared with the team.
Thank you for bringing this to our attention.
Warm regards,
Team Sand Cloud
“Absolutely love this cover up—from the color to the comfort and coziness of it! I have received a lot of compliments on it while at the beach and pool parties.”
“I do love the material...the color..and the style...I just wish it was a little wider!
Customer service reached out and offered a gift card for my inconvenience. Was able to resolve the issue. I've since lost 25 lbs and the fit is nice!
It's also warm for a bathtime cover-up and definately dries you off!”
Hi Teri,
Thank you for your honest feedback! We're glad to hear you love the material, color, and style of the Sol Hooded Cover Up. We understand that fit can be tricky, and we truly appreciate your input regarding the sizing. Your experience at the beach sounds like quite the adventure!
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
