Hello Laura,
Thank you for taking the time to share your feedback regarding your recent order.
We sincerely apologize for the inconvenience caused by the delivery issue and for the delay in getting back to you. Upon reviewing the situation, we found that your previous email had mistakenly been directed to a different queue, but our team has now recovered the message and is actively reviewing your case.
We would truly appreciate the opportunity to assist you further and work toward the best possible resolution.
We have sent you an email with additional details. Kindly reply to the email at your convenience so we can continue assisting you.
Thank you again for your patience and understanding.
“I use this for my preschooler's snack + toy bag. It's so roomy, cute, and soft. The zipper is very smooth so my preschooler opens it without any frustration.”
