“Love, love, love the Falta Gauze Poncho. I own 2 of them: Sage and Black. Every time I go to order the Warm Taupe, it is sold out. I would love to buy more as these ponchos, just need more color choices!. May i suggest making this poncho in the colors used for the Little Fishies line? These ponchos are so comfortable, soft, and cozy. They wash and dry beautifully. Cannot wait to own more…”
“Grossly overpriced and cheaply made. The quality of the gauze is awful. I wish I could submit pics because the words don't do it justice. It snags and picks on everything and it totally separated in several places when I washed it per the instructions. I have worn, washed, and lived in gauze clothes every summer for 30 years and this is truly one of the worst quality gauze items I have ever purchased. I was really looking forward to living in this at home, pool and beach this summer but I honestly don't think it will last through a second wash.”
Hi Crystal,
Thank you for taking the time to share your feedback regarding the Falta Gauze Hooded Poncho - Warm Taupe. We’re very sorry to hear about the fabric snagging, picking, and separating after washing, especially after you were looking forward to using it throughout the summer.
We’d truly appreciate the opportunity to discuss this further with you and help make things right. Our team has sent you an email with resolution options and additional support. Kindly respond to the email we sent at your convenience, and we’ll be happy to assist further.
“YES! this i have been waiting for as my PJs. These are cool to sleep in in Winter & Summer! I have two but need more! I hope these get back in stock soon!”
Hey Karla, thank you for your feedback on Falta Gauze Hooded Poncho - Black! 😊 We’ve sent you an email to discuss this further and assist you.
Thank you for supporting our mission to protect marine life! 🌊
Hi Esther,
Thank you for your feedback regarding the Falta Gauze Hooded Poncho - Black. We’re sorry to hear that the neckline wasn’t what you expected and understand your concerns about the cut and coverage.
We’ve sent you an email to gather a few more details, as we were unable to locate your order with the information available. We would truly appreciate the opportunity to discuss this further and find the best possible resolution for you.
Kindly respond to the email we sent so we can assist you right away.
Thank you again for sharing your thoughts.
“My name is Arlene Hassin, and I am reaching out regarding Order #2870239 for the Fauta black hooded cover-up, which I also paid extra to receive with expedited shipping.
The cover-up is beautiful; however, after wearing it only one time, it developed multiple pulls in the seat and back areas. This was very disappointing to see after such minimal wear and does not meet my expectations for quality.
I would appreciate your assistance in resolving this matter. I am seeking either a refund or a replacement, and I am happy to provide photos of the damaged areas if needed.
Thank you for your time and attention. I look forward to hearing from”
Hi Arlene,
Thank you for sharing your feedback with us. We’re sorry to hear about the issue you experienced with the Falta Gauze Hooded Poncho – Black after limited wear, and we appreciate you bringing this to our attention.
Our support team has already reached out to you directly via email to discuss the matter further and provide resolution options. We’d love to continue assisting you and ensure this is resolved to your satisfaction.
Please reply to the email we sent so we can move forward with the next steps.
