“I think these would be great if you have a pool at home. I wouldn't travel with this, it's quite thick and cumbersome, doesn't pack down easily. It's also kinda heavy. But if you have pool and want to throw something over your kid in your own backyard, this seems nice and fluffy and cozy.”
“Poor. The product is poorly constructed. When it arrived it had strings hanging from the seam. After two brief uses the first week the decorative stitching began unraveling. The product had not even been washed yet. I contacted the company requesting a replacement and before the replacement arrived the other two youth ponchos began falling apart in the same way: the decorative stitching was unraveling, eliminating the design. After one gentle wash with hang dry the product began fraying even more. Terrible quality product, especially for the price. I tried to contact Sand Cloud twice regarding the other youth ponchos (purchased at the same time) either no response. Very dissatisfied either the quality of the product and the inattention to customer satisfaction. Will not purchase in the future.”
Hi Kristen,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you encountered with the ponchos and understand your disappointment. Quality is very important to us, and feedback like yours helps us identify areas for improvement.
Your satisfaction is important, and we want to ensure we address your concerns.
Warm regards,
Team Sand Cloud
“With all the time we have been spending on the beach, my son is really enjoying his shark hooded poncho. He said "he loves how it helps dry him off quicker.”
