Hi there,
We sincerely apologize for the inconvenience you've faced regarding your partial refund and the lack of response from our customer service. Your experience is important to us, and we want to ensure your concerns are addressed.
Warm regards,
Team Sand Cloud
“My daughter (6) LOVES her new Sandcloud poncho. She’s worn it on both boat days and pool days. I love that it covers her legs and protects them from the sun when we’re cruising back in on the boat. Easy to wash and dries quickly.”