“I ordered the Boho XL for my tiny island cottage in Norway. The color and print is fantastic . I use it as blankets inside and outside my cottage in combination with my Maui Turtle Large”
“After receiving the wrong size and pattern towel they refunded me my expedited shipping cost and gave me a $20 gift card. That’s how customer service should work after a mistake. The towel has been great and I look forward to adding more to our collection. Would definitely recommend if you spend a lot of time at the beach or on the water.”
Hi Kyle,
Thank you for sharing your experience with us, and I'm really sorry to hear about the mix-up with your order. We strive to ensure our customers receive what they expect, and I understand how frustrating this must be, especially with Mother’s Day approaching. Your feedback is very important, and I want to make sure we address your concerns as quickly as possible.
Please look out for an email from our customer service team, as we want to help resolve this for you.
Warm regards,
Team Sand Cloud
Hi Janet,
Thank you for your awesome review of our beach towels! We’re so glad to hear that you’re adding our fun print to your collection and that Sand Cloud continues to impress you. Your support means the world to us!
Hi Renae,
Thank you so much for your wonderful review! We're over the moon that you love your Sand Cloud and find it so much better than the other brands. Cozying up on the sofa with it sounds perfect! If you ever have any questions or need assistance, just let us know. Happy lounging!
