“The color of the product (boho gypsy xl) is not the same as the photos on the website. The color of the towel I received is more in the burgundy family. I emailed customer service a detailed message along with a photo explaining that I was not looking for a refund or to return it but that I just wanted them to know. The response I received said they were “sorry about the color of the face mask I ordered and that I could return it I am rating it 3 stars due to the color issue and the customer service response. Otherwise the quality is outstanding. The photo shows the product
I received vs. the website color representation”
“As has happened to others below, I have not received my towel. I have no idea how this one is because, 2 months after ordering, I finally heard from the company that they sold out and didn't have any to ship to me. Yet they charged me for it two months ago.”
“I’m giving this towel a 4 star, not 5 is because the color is deceiving. I have about 5 towels now with 2 more ordered, so I obviously think these are great towels. I thought it would be more the dark terra-cotta color depicted in photos. Instead, it’s almost pink. It was going to be used with decor, but I will just use by pool.”
“My towel just came in and it looks nice and all but definitely NOT the same color as depicted online. Mine is more a muted mauve or brownish color i guess? But still cute. Just disappointed that the color is much more dull in person.”
“I love my sand cloud towel! It is so soft and pretty... great for days at the beach or on the river. Great to use as a light throw blanket and pretty enough to even hang on your wall. Can’t wait to use it all summer!”
