“My initial experience with the towels was that I loved how lightweight they were and the designs were just my style. I was a little put off by the initial lintiness after washing and hang drying, which is the recommended cleaning method. However, after a few rounds in the dryer on delicate, the lint has greatly subsided if not disappeared completely. The company reached out to me after my initial review to make things right. And since the linty issue has subsided, I am happy to give a 5-star review for the ease of doing business with Sand Cloud, their devotion to customer service, and my initial love of the pattern and lightweight material.”
Hi Karyn,
Thank you for taking the time to share your thoughts. We're sorry to hear about your concerns with lint and that it has affected your gifting plans. Your feedback is important to us, and we’ll certainly investigate this issue to ensure our products meet the high standards we aim for.
We appreciate your support and hope to improve your experience in the future!
“The design is beautiful, the size is gigantic. I questioned at first if quality had been down graded from a previous purchase so I washed the towel and dried in dryer on low heat. This tightened the weave and gave me a better feeling that quality is still there. At first I thought it looked like cheap polyester but once I washed it the feel and tight weave were quite visible so I'm very happy with my
5 purchased items.”
“I really have enjoyed this product. The towel is super soft and it really is sand resistant. However, I don't think it dries any faster unfortunately. That's really my only complaint other than that I love it.”
