“This towel is so cute, and I love that it folds/rolls up very small to easily fit multiple towels in my pool bag. I bought this one, another kids Little Mermaid style and the Marine bundle. The towels are nice, but the absorbency isn't quite the same as a "normal" beach/pool towel in my opinion. Customer support contacted me and gave me some suggestions to improve the absorbency (soaking the towels in cold water overnight) and I think that helped to some degree. They say the absorbency will continue to improve with time. Customer support was extremely helpful and made every effort to alleviate my concern.”
Hello Rachel! We are sorry to hear about your disappointment with the towel due to the lack of absorbency. We have sent you an email so that we can rectify this issue.
Hello Sarah! We are sorry to hear that you're disappointed. Your comments have been forwarded to the relevant team. We have sent you an email to rectify this issue.
“So I waited forever to try these wasn’t sure I would like them as I love a good fluffy towel. Sooo glad I finally got them. Less than Half the size in a bag even though they are bigger! Dry you off just as well as a fluffy towel and they dry soo much quicker! I am very happy and definitely plan on replacing all of our beach towels w these.”
“My wife absolutely loves them! The fact that some money goes to help marine life is even better. To top it off, the design and comfort just added to it. The light weight of the towel is great too. We will definitely be back for more”
“Ordering was easy and the delivery was quick. Those were the best part! The overall towels are super thin. I bought them after seeing my nieces however these are much thinner and frankly did not get our suits dry enough or quickly. For the price, I am extremely disappointed.”
Hello Catherine! We are pleased to learn that you are pleased with our services but disappointed with the towel because it is thin and inadequately dries the surface. We have sent you an email so that we can fix this issue.
“I did not receive 4 towels but only 3. I tried to find an email to contact support and did send a message but I haven’t received any response.
I love the 3 towels but am missing the turtle towel.”
Hello Stephanie! We are sorry to hear about the missing towel from your order and lack of response to your concern. We have sent you an email so that we can rectify this issue.
