“I thought these would be good because I love my Sand Cloud beach towel, but sadly these bath towels were disappointing. The quality wasn’t up to my expectations because residue was left on my skin after use. I washed them according to the care instructions but the pilling didn’t gone away. Thankfully Sand Cloud customer service was able to are in with some options to make it right.”
Hello! Thank you so much for taking the time to provide us with your feedback. We apologize for your disappointment about the Baltic Bath Bundle - 2 Pack - Seaglass towels. We're sorry that you feel that the towels are cheap, don't get you dry, and leave residue on your skin. We take our customers' reviews very seriously and want to do all we can to make sure your experience with our products is the best it can be. To fix this issue, we have sent you an email.
“While I was excited to get the bundle I was extremely disappointed that there were snags and a long loose thread that anchored the side seam on the bath towel. In addition, there are white pills that are left behind after using the towel. I would not recommend these”
Hello Christine! We are sorry to hear about the issue with your towels. Your comments have been forwarded to the relevant team. To fix this issue, we have sent you an email.
“I haven’t had any real time to evaluate the overall quality of these towels but they seem as if they will hold up well over time. Good looks and quality. My only complaint is that there are no washcloths of any style in the Sea Glass colour. That has to be remedied.”
Thank you so much for the 5 star rating and for your loyal support! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much for your 5 star rating of Baltic Bath Bundle - 2 Pack - Seaglass! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
