Hi Jimmy,
Thank you for your feedback on the Willow Robe - Deep Ocean. We're sorry to hear that the fit didn't work out for you and that it didn't provide the coverage you were looking for. We truly value your insights as they help us improve our products.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Cindy,Thank you so much for your fantastic 5-star rating of our Willow Robe - Deep Ocean L/XL! We are thrilled to hear that you are enjoying the lovely color and pattern, as well as the nice weight of the robe. It's wonderful to know that our product met your expectations as you were seeking a heavier robe. Additionally, we appreciate your feedback on how well it washed.
We're grateful for your continued loyalty as a customer. Providing excellent quality and satisfaction to our valued customers like you is always our top priority. If you have any further comments or suggestions, please don't hesitate to reach out. We're here to assist you.
Once again, thank you for your support and for being such a loyal customer!
Dear Henry,Thank you so much for your review. We truly appreciate your feedback and are thrilled to hear that the robe fits well and is exceptionally comfortable.
Your positive experience reassures us that we are on the right track. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support and for choosing our brand.
Thanks so much for your 5 star review, Diane! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“I had previously bought the bath towel set that is light weight & I loved them so I was hoping this robe would be similar but it is very thick. I was really wanting a lighter weight short robe for summer but this is not it.”
Hello Michelle! We are sorry to hear that the robe's thickness has left you unsatisfied. Glad to hear that you like our towels. We have sent you an email to fix this issue.
