“The smell of mildew was very strong in the box and the items ordered. Very disappointed. It is gift so I can't wash them first, and I am allergic. I do not want to pay shipping to return.”
We sincerely apologize for the strong mildew smell you encountered; that’s certainly not something we want our customers to experience, especially when it’s intended as a gift.
We understand your concerns regarding the shipping for a return. Please reply to the email we sent you so we can assist you further and discuss possible solutions.
Thank you so much, Rachel for your 5 star rating of our Spotted Shark SS Tee - Heather Gray M! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
