“The material was paper thin and had flaws in the weaving. I was completely ticked off . I have been a long time customer but will never buy again. No quality here anymore!!!”
Hi Jamie,
We're truly sorry to hear about your disappointment with your recent purchase. We appreciate your loyalty as a longtime customer, and it's disheartening to know this experience didn’t meet your expectations. Quality is very important to us, and we’d like to make this right. Kindly respond to the email that we sent you.
“Love the towel. There is enough room in the backpack for my beach supplies. And they stay safe and secure in the pocket while my towel is lying on the sand. I love it. Especially the zipper pocket for my phone And keys”
Dear Kathy,Thank you so much for your incredible 5-star rating of our Rafael Towel Bag! We truly appreciate your feedback and are thrilled to hear that you love it.
We're delighted to know that there is ample room in the backpack for all your beach supplies and that they remain safe and secure in the pocket while your towel is relaxing on the sand.
Once again, we sincerely appreciate your support and feedback. We hope you continue to enjoy using our Rafael Towel Bag for many beach adventures to come!
“This towel is lightweight and can serve as a picnic blanket or wrap on a cool night. It is so easy to keep rolled up because of the bag that comes with it, so it’s never messy which would make transporting it annoying or difficult. I highly recommend this!”
Thank you, Cathy, for such a fantastic rating! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you for the 5 star rating of Rafael Towel Bag, Mike! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much for your 5 star rating and kind words about Rafael Towel Bag, Daniel! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“Great idea to include pocket for phone, keys or other items. Love that large towel folds back into a backpack style that is so easy to pick up and go. You would not be disappointed with this purchase!”
