Dear Neal,
Thank you so much for taking the time to provide us with your feedback on our Reclaim Beach Bundle - 3 Pack Large (Zero Waste).
We constantly strive to go above and beyond to ensure our customers' satisfaction. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Vicki, thank you so much for your feedback of our Reclaim Beach Bundle - 3 Pack Large (Zero Waste)! We are incredibly grateful for your support and loyalty as our customer.
We strive to bring joy and satisfaction to our customers through our products and knowing that you appreciated them warms our hearts.
Once again, thank you for your wonderful feedback and for choosing us as your trusted brand. We truly value your continued patronage.
“I bought these to keep some in the car, but they were as soft and good quality as the regular ones!!! Got awesome designs too so we were very happy on the purchase.”
Thank you so much for your amazing 5-star rating of our Reclaim Beach Bundle - 3 Pack Large (Zero Waste)!
We truly appreciate your support and loyalty as a customer.We're thrilled to hear that you found our reusable wipes to be of excellent quality, even comparable to the regular ones! The softness and superior quality are qualities we pride ourselves on. We're also glad the awesome designs brought an extra touch of happiness to your purchase.
Once again, we sincerely appreciate your kind review and for choosing to shop with us. It's customers like you that make our job a pleasure. If you have any other feedback or need assistance in the future, please don't hesitate to reach out.
“Only thought is I wish I could tell which towels I was receiving because they are gifts and like how they look wrapped in package. Had to open them and unwrap them to see which ones I got. Of course that’s part of the fun.”
Dear Shana, Thank you so much for your kind words and for leaving us a 5-star rating for the Reclaim Beach Bundle - 3 Pack Large (Zero Waste). We appreciate your support and it's always a pleasure to have you as a loyal customer. We understand your point about wanting to know which towels you're receiving, especially since they are gifts and the way they look wrapped in the package adds to the excitement. We apologize for any inconvenience caused but are glad to hear that you still found joy in unwrapping them to see which ones you got. We'll take note of your feedback and work on improving our packaging to bring you a seamless experience in the future.
“I was very disappointed. After emails with Sand Cloud they offered me a partial refund. I like the products, but was not pleased with the color substitution. I'll order from them again”
Dear Marilyn, Thank you so much for taking the time to share your feedback regarding your recent purchase of our Reclaim Beach Bundle - 3 Pack Large (Zero Waste). We truly value your input and apologize for any disappointment caused.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“I use these for after bathing and also when I get out of my pool. The size is big enough that I can wrap my self up in it. It’s so soft and dries quickly. The colors are gorgeous.”
“I love that they sell imperfect towels at a discounted price! I am not happy with the lack of absorbancy of these towels... I now have 3 "blankets" which I enjoy”
Thank you for sharing the feedback for Reclaim Beach Bundle - 3 Pack Large (Zero Waste), Kaleo. We are sorry to hear about the disappointment of the absorbency issue. Also, we appreciate your kind words. We have sent an email to discuss this.