“the sight said order 3 and get one free, so I orded 3 but I only got 3. I would have only ordered 2 but here we are. I have only used it once so far but I was happy with that experiance. That being said if I recommended it i would tell whomever to ignore the buy 3 get one free. but the product seemed good so far. I gave the 3rd one away as a gift.”
Hi Mark,
Thank you for sharing your thoughts on the Classic Border Stripe Poncho Sand. I'm glad to hear that you had a positive experience with the product itself! I'm sorry for the confusion regarding the promotion; your feedback is invaluable in helping us improve our communications. It's great that you found a new home for the third poncho as a gift!
Best wishes,
Team Sand Cloud
“I love my sand-colored poncho. It's so comfy and warm in the evening after swimming. Was also very useful on my camping trip as I wore it to the bath house and back to the motorhome. By the time I got back to the motorhome I was dried off from the soft terry lining. The poncho covers well so no one was the wiser and my regular clothes remained dry in the motorhome (they usually get damp or splashed on in the bath house). I have 3 of the ponchos in different colors and I've noticed they get softer with each wash and are wonderful for lounging in the house and for working from home also. I have had several compliments on my 3 ponchos and was so happy that I bought my daughter one for her birthday. She really loves hers too!”
Hi there,
Thank you for your honest feedback! We're sorry to hear that the Classic Border Stripe Poncho Sand didn’t meet your expectations in terms of weight and finish. We appreciate your insights on the color as well. Your comments are valuable to us as we strive to improve our offerings.
Take care,
Team Sand Cloud
“I have bought many items from SoundCloud, including numerous towels, two blankets and now the poncho I love the idea of the poncho however, when I got it, which I bought on sale, it had stains on it a few of the stains. I got out, but there are still stains that didn't come out, so I'm not really thrilled, but it is a great garment.”
Hi Richard,
Thank you for your feedback! We're glad to hear you love the idea of the poncho, but we're sorry to learn about the stains you experienced. We strive for high quality in all our products, and we're disappointed that this did not meet your expectations. Your input is invaluable to us as we continue to improve. If there's anything more you'd like to discuss, please reach out.
Warm regards,
Team Sand Cloud
