“I know I would love these towels if I ever received them. I ordered in June, emailed them twice and haven’t heard a word. To be honest I’ve ordered before with no problem.”
Hi Barbara,
Thank you for reaching out to us. We're truly sorry to hear about the delay in receiving your towels and the lack of communication you've experienced. This isn’t the experience we want for our customers. We appreciate your loyalty and would love to help resolve this issue. Please check your email for a message from us so we can assist you further.
Thank you for your understanding, and we hope to turn this around for you soon!