“It was alright but not again. That is, I wouldn’t use them to dry off ever again. They are to lightweight and expensive to boot! Need to try making them heavier because the towel is soaking wet during the dry period. You still feel wet. Not impressed at all.”
Hey Keith, thank you for sharing your honest feedback! 😊 We’re really sorry to hear the towel didn’t meet your expectations, especially with the absorbency and feel. We truly appreciate you sharing this with us, and we’ve sent you an email to assist you further and make this right.
Thank you for supporting our mission to protect marine life! 🌊
Hi there,
We’re thrilled you’re enjoying the Terra XL Bath Bundle - Grey! It’s great to hear the towels are quality, with the color and size you love, while still saving space.
If there’s anything else you’d like to share or need assistance with, just reply here and we’ll be happy to help.
Kind regards,
Team Sand Cloud
“I ordered the Terra XL Bath Bundle in Grey to give them a try. I had seen them advertised and wondered how well they worked. This was the only small bundle they had in stock at the time of my order so I went with it. They are decent towels. I like that they are 100% cotton. They dried us off just fine - but the grey does leave water marks until dried - not a fan but not a huge deal. The only thing I did not like was the size and trying to dry off. They are just too large. We have a small shower so trying to keep them off the floor is a challenge. They are ok for my husband but for me it is a lot harder. I would probably try something that is not XL next time - if I order again. They are a bit too expensive to keep "trying out" to see what works. They seem to be good quality. Also a bit to get used to from the thick fluffy towels we are used to. All in all a good product - just not sure they are for me.”
“It dries very quickly, towels are beautiful. I don’t like the tassels though because they get loose and strings fall out…
Order came covered in weird smelling liquid so was not a pleasant opening package experience.
I contacted customer service and sent them a picture. They refunded me completely and were very kind and easy to work with. So I am changing my review from 3 to 5 stars for that.”
Hi Sarah,
We're thrilled to hear that you love the beautiful look and quick drying feature of the towels. However, we're sorry to learn about your experience with the tassels and the package's unpleasant smell. Your feedback is incredibly helpful to us, and we’ll take it into consideration as we work to improve our products and packaging.
We hope your next experience is much more positive!
Warm regards,
Team Sand Cloud
