“I really like 2 of the 3 towels in the bundle. The turtle towel is a bit weird in that it isn't all the way woven like the other towels I have purchased. It has two layers throughout some of the design you can feel the layers separate as you are wiping off with the towel. I really wish it was fully woven like the others. I would have chosen differently if I would have known that.”
“Update:
Customer service responded and apologized because of back log orders on a sale. They were so kind and sent me a replacement towel which I didn’t expect at all. So great job Sand Cloud, you have earned my business once again!!
It’s beautiful set but one of my towels came with a rip in it and customer service won’t respond after 2 emails sent.”
Hi Melinda, thank you for your review. We’re sorry to hear about the issue with your towel. We’d love to discuss this further, please kindly check and respond to the email we sent you so we can assist you directly.
