Thank you so much, Gillian, for your 5 star rating of Colored Wood Frame Sunglasses! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“Arrived broken, you have to email customer service within 24 hours to get return instructions. It's been over a week and they haven't responded. Reached out again and still no response. It shouldn't be this hard to get a refund for the trash they sent. Don't buy these glasses that easily break and probably don't buy anything from them since they maybe don't have anyone processing returns/refunds/exchanges.”
Hello Allison! We are sorry to hear about receiving a damaged item and lack of response to your concern. The delay in following up due to overwhelming number of emails coming in daily. Trying our level best to reach out at the earliest possible time. We have sent you an email so that we can rectify this issue.
