“My initial experience with the towels was that I loved how lightweight they were and the designs were just my style. I was a little put off by the initial lintiness after washing and hang drying, which is the recommended cleaning method. However, after a few rounds in the dryer on delicate, the lint has greatly subsided if not disappeared completely. The company reached out to me after my initial review to make things right. And since the linty issue has subsided, I am happy to give a 5-star review for the ease of doing business with Sand Cloud, their devotion to customer service, and my initial love of the pattern and lightweight material. Indeed, they fit snuggly in my pack on a recent boating excursion, and once used to dry off, looked stylish as a boho sarong!”
Hi Karyn,
Thank you for sharing your feedback with us. We're truly sorry to hear about the lint issue you've experienced with the towels. We understand how frustrating that can be, especially after taking such care with the washing. Your input is invaluable, and we'll certainly take it into consideration as we work to improve our products.
We appreciate your understanding and support!
Warm regards,
Team Sand Cloud
Thank you so much for taking the time to share your feedback on our Moroccan Towel Teal! We really appreciate it.
It's great that the towel is both very large and lightweight—ideal for spreading out at the beach without feeling too bulky to carry. Glad to hear the absorbency is decent too. For the other reviews made, we have sent you an email for having a further discussion. Kindly respond to it.
Thank you so much, Robin, for giving our Moroccan Towel Teal a top-notch 5-star rating! We truly appreciate your kind feedback and are delighted to hear that you love your towel. It's fantastic to know that you received it promptly as well. Your satisfaction is of utmost importance to us, and we are thrilled to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you once again for choosing our product!
Thank you so much for your glowing 5-star review of our Moroccan Towel Teal! We truly appreciate your feedback and are thrilled that you had such a positive experience with our product. Your kind words mean a lot to us and encourage us to continue striving for excellence in providing high-quality products to our valued customers like yourself. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“This was the first time I'd purchased from this company, and I was excited to receive my towels. Of the two I purchased, I was most disappointed with the look of this "teal" towel because the color is not actually teal at all. It's just a blue. I was wanting teal specifically to match my other beach towels and bathing suit (just because I like to do that sort of thing), so I can honestly say I'm not at all happy with the misrepresentation of the color. As for the towel's function, I have not yet had an opportunity to use it, and I may not since I'm considering returning this one. The other towel I purchased, however, I am happy with the way it looks, and I'm excited to put it to use. I'll be giving the other one a much higher review.”
“Love this towel. Actually so far I've used it as a throw. I'm now obsessed w/ these towels/throws and have ordered more designs. I ordered a blanket I used for a bedspread because I don't like heavy quilt type covers on the bed. Now I'm ordering for others as presents. The only other comment I'd add is that the color lighter than appears on your website. But I still love it.”
