“I like the design, it’s really soft, but it doesn’t seem to do the job of drying me off. I washed it before use and have used it a couple times now, maybe I’m doing something wrong, but right now it just kinda seems like a beach blanket more than a beach towel”
Thank you for sharing your thoughts on your recent purchase. I’m sorry to hear that the towel did not meet your expectations in terms of drying. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi Rachel, Thank you so much for taking the time to provide your feedback on Radiant - Surfrider! We truly appreciate your kind words and apologize for the disappointment caused due to the absorbency. Kindly respond to the email that we have sent to discuss the same.
Are you satisfied with how lightweight and compact the product is?
No
Yes
“The towel arrived in good time and in good condition. The description and photo's are accurate for the product. I washed the towel according to directions and added a cup of vinegar to the rinse cycle, hung the towel to air dry indoors and was impressed with it's speed of drying. I put it in the dryer for five minutes to release any lint buildup, there was not shrinkage and the towel is super soft. I took the towel outside and softly rubbed some play sand onto it and it shook right off the towel. I can't speak for the longevity of my first turkish towel, however, I have a feeling it will be a trusted item whether in the backyard, the river, lake or beachside. I look forward to introducing the turkish towels in the kitchen and bath as well, thanks Sand Cloud.”
Dear Tanya,Thank you so much for your 5-star rating of our Radiant - Surfrider towel! We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase.
We're glad to know that the towel arrived in good time and in good condition. It's great to hear that the description and photos accurately portrayed the product, and that the towel lived up to your expectations.
We're also delighted to hear that you found the towel's drying speed impressive, and that it remained soft and didn't shrink after washing.
Thank you for mentioning your plans to introduce our Turkish towels in the kitchen and bath as well. We think they'll be a perfect addition!
Once again, we appreciate your kind words and positive review. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing Sand Cloud!
Are you satisfied with how lightweight and compact the product is?
No
Yes
“So this is my second sand cloud “towel” The first was an extra large I took to the beach and then became a blanket for my bed. lol With the Surfrider I needed something smaller but could still be used for a variety of purposes for travel and it does not disappoint. Mainly to be a travel blanket this round, but I like that I can literally use it for anything. While your towels are on the pricier side, I love both I have bought. And I love the sales you guys do which is usually when I buy! Love the company and I will definitely be getting more in the future!”
Dear Danielle,Thank you so much for taking the time to leave us a glowing 5-star rating for our Radiant - Surfrider towel! We greatly appreciate your feedback and support.
We take pride in creating products that are not only functional but also versatile to cater to our customers' needs.
We're glad to hear that you take advantage of our sales, which offer great value for your purchases. Thank you for recognizing our efforts in providing quality products and exceptional deals.
Your kind words and loyalty mean the world to us. We are incredibly grateful for customers like you, and we look forward to serving you with more amazing products in the future. If there's anything else we can assist you with, please feel free to reach out.
Are you satisfied with how lightweight and compact the product is?
No
Yes
“I needed to return the towel so I cannot comment on it however I can comment on how great sand cloud customer service is. They go above and beyond in responding quickly, following up, and making the prices as easy as possible.”
Thank you so much for your honest feedback, Kandyce! We are sorry to hear that you were not fully satisfied with the Radiant - Surfrider. We would love to discuss this with you and have sent you an email.
